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Monthly Archives

November 2015

Train Employees on Safety…More than Once

By Risk Management Bulletin

rr-1-1511Employees who don’t learn the safe way to work are accidents waiting to happen — and that means that workplace safety training should play an integral role in your company’s risk management program. Repetition is essential to this process. Make sure that your trainers repeat essential work safety concepts, information, and terms several times. Look at it this way: At any moment during a training session, some trainees probably aren’t going to be paying full attention — and if they don’t hear something, they’re not going to do it when they get back on the job. What’s more, many people might need to hear, see, or experience things at least twice before they understand.

Repetition is also important when it comes to practical applications of safety information. Employees need the opportunity to practice what they’ve learned until it’s locked into their heads and their performance is flawless. So when a safety procedure involves a practical act, be sure that the trainers give a demonstration, repeat it a few times until everybody catches on, and provide feedback while trainees practice.

You’ll also need repetition to make sure that workers don’t forget what they’re supposed to have learned. Training industry leader Bob Pike says that people can remember 90% of what they’ve learned one hour after training, 50% after a day, 25% after two days, and only 10% 30 days later. According to Pike, full retention of subject matter requires no fewer than six repetitions! That means plenty of follow-up and refresher training — especially for more complex material. Other experts recommend spacing safety reinforcement training so that employees can practice new procedures and skills or use new information on the job supported by coaching before they go back to the classroom for review and additional training.

Keeping the Aging Workforce Safe

By Workplace Safety

Nearly one of four people aged 64 to 75 are still at work – and the number is skyrocketing, with more Baby Boomers who reach retirement age staying in the workplace. The good news: Older workers have a lower injury rate. The bad news: Their injuries tend to be more serious and require more time away from work.

Senior workers have specific safety issues. Their retention is often shorter, they’re more easily distracted, have slower reaction time, declining vision and hearing, and a poorer sense of balance. These physical limitations lead to specific types of injuries for older workers, ranging from falls to accumulated injuries after years of doing the same task What’s more, they sometimes deny their deteriorating abilities, which can lead to them to trying to work past their new limits.

Indicators that older workers might need accommodations can be physical (fatigue or tripping), psychological/emotional (loss of patience or irritability), numbers and patterns of sick days, or more frequent minor injuries or near misses.

You can help protect your senior workers by:

  • Finding ways for them to work smarter, not harder
  • Decreasing activities that require exertion, such as working in heat or cold or climbing ladders
  • Adjusting work areas with better lighting, reduced noise, fewer obstacles, and less need to bend or stoop
  • Redefining standards of productivity
  • Learning the limitations of older workers, perhaps by conducting annual hearing or vision tests

Make sure that safety culture becomes an institutional value for all employees. For example, when on-the-job feedback indicates that an older worker is having trouble, don’t fire the person. This will discourage honest input from employees who might feel responsible for their co-worker’s loss of employment.

For more information on making your workplace safer for older employees, feel free to get in touch with us.

Save Big on Workers Comp, Limit Slips and Falls!

By Workplace Safety

The bad news: slips, trips, and falls are one of the nation’s leading causes of workplace injuries. The good news: working with safety professionals can help prevent these accidents – and keep your Workers Compensation costs under control.

Falls on the same level (in which workers slip and fall on the surface on which they’re standing) cost Workers Comp insurance companies a hefty $8.61 billion in 2010, accounting for 16.9% of their total claims. That’s the word from Wayne Maynard, Manager of Technical Services and Product Development for the Loss Control Advisory Services unit of Liberty Mutual, the largest Comp carrier in the nation.

According to the Liberty Mutual 2012 Workplace Safety Index, “bodily reaction” injuries – which includes those caused by slipping or tripping without falling – represented $5.78 billion of Comp costs in 2010, or 11.4% of the overall burden,. Falls to a lower level in that year accounted for another $5.12 billion, or 10% of claims.

These costs are rising, due in part to an aging workforce (older worker tend to have more balance problems). Falls on the same level increased 42.3% from 1998 to 2010, while bodily reaction injuries increased 17.6% during this period.

You can help reduce the frequency of slips, trips, and falls by taking such ergonomic enhancements in the workplace as 1) adding slip-resistant flooring; 2) eliminating raised surfaces that might cause tripping; and 3) installing handrails on stairs. Also make sure that your employees take immediate steps to clean up spills that could create slippery floors.

Our agency’s professionals would be happy to provide a complimentary “slip, trip, and fall” safety review of your premises – just give us a call.

Beware: Worker’s Comp Fraud

By Workplace Safety

wc-1-1511Everything is not “coming up roses” for a California gardener charged with Workers Compensation fraud and perjury.

Jose Cortez earned his living as a gardener until October 2010, when a large tree branch fell and landed on him during his shift. He was transported to a local hospital and sent home with “minor work restrictions.

Although Cortez filed for Workers Comp, claiming that the injuries sustained that day prevented him from completing his customary work duties, not everyone was convinced. The following year, a tip aroused enough suspicion for his insurance company to initiate video surveillance, which revealed that Cortez was carrying on as if it were business as usual.

In September 2012, investigators from the San Bernardino County District Attorney’s Office Workers’ Compensation Insurance Fraud Unit conducted a criminal investigation, collecting surveillance footage of Cortez, who was still collecting under his claim. On January 21, 2013, prosecutors filed criminal charges against Cortez, resulting in a felony arrest warrant being issued. If convicted, he could enter a system far different from Workers Comp – state prison, where he could serve as many as eight years. “This type of fraud is harmful because it causes premiums that businesses have to pay to go higher,” says Deputy Assistant District Attorney Scott Byrd. “It drains business profits, which in turn costs honest workers money in raises or other benefits that they may have been eligible to receive.” A word to the wise.