Personal Lines Staff

 

Vice President of Personal Lines

Yvonne Smith, ACSR

Yvonne began her insurance career with TFW in 1972.  She is a licensed Property and Casualty insurance agent and she has earned the Accredited Customer Service Representative (ACSR) designation.  Yvonne enjoys working with her clients, getting to know them and applying her high level of expertise by providing the best package of coverage for their insurance needs.  Yvonne is a graduate of Columbus Business University.

 

 

 

Connect with Yvonne: Email: yvonnesmith@tfwinsurance.com   | Extension: 129

Personal Lines Specialist

Dee Reed 

Dee has many years of experience in the insurance industry and is a licensed Property and Casualty and Life and Health agent.  Dee supports producers and applies her sales and servicing experience in educating her clients by ensuring all of their insurance needs are met with the proper coverage.

 

 

 

 

Connect with Dee: Email: deereed@tfwinsurance.com  | Extension: 127

Personal Lines Specialist

Lauren Kerber

Lauren is a personal lines specialist, training leader and a member of the Information Technology Committee.  Lauren joined the insurance industry in 2004 and is a licensed Property and Casualty agent.  Lauren is passionate about helping others and uses her experience to educate her clients on the importance of insurance and having proper and adequate coverage for their needs.   She also spends time providing in-house training on new policies and procedures.

 

 

 

Connect with Lauren: Email: laurenkerber@tfwinsurance.com  | Extension: 116

 

 

 

Personal Lines Specialist

Melisa Massie

Melisa entered the insurance industry in 2003 and is a licensed Property and Casualty and Life and Health agent.  She brings a high level of experience to the agency and uses that experience to educate her clients on the coverages available and making the right decisions for their insurance needs. Melisa’s various skills and communication abilities earned her the 2016 Five Star Professional Award featured in Columbus Monthly.

 

 

 

Connect with Melisa: Email: melisamassie@tfwinsurance.com  | Extension: 151