Collectively, TFW’s team has over 400 years of insurance industry experience. We use this experience to help ensure that our clients’ assets are properly insured against the risk of loss. Additionally, our client service representatives’ experience, knowledge and dedication to providing exceptional customer service is paramount to our success.
Executives

Robert Fenner, CPCU, CWCP
Chief Executive Officer & Principal
bobfenner@tfwinsurance.com
Phone: 614.481.4300 Ext 122

Gregory Hamrick, CIC
Vice President and Principal
gregghamrick@tfwinsurance.com
Phone: 614.481.4300 Ext 123

Robert ‘Stix’ Timberlake
Vice President and Principal
rtimberlake@tfwinsurance.com
Phone: 614.481.4300 Ext: 139

Norman Pfaadt
Chief Operating Officer & Principal
normanpfaadt@tfwinsurance.com
Phone: 614.481.4300 Ext 112

Amy Mentzer
Commercial Lines Specialist
amymentzer@tfwinsurance.com
Phone: 614.481.4300 Ext: 148

Angie Ball
Commercial Lines Specialist
angieball@tfwinsurance.com
Phone: 614.481.4300 Ext: 135

Betty Novak
Commercial Lines Specialist
bettynovak@tfwinsurance.com
Phone: 614.481.4300 Ext: 119

Cortney Brugh
Personal Lines Specialist
cortneybrugh@tfwinsurance.com
Phone: 614.481.4300 Ext: 128

Diane Puccetti, AAI
Commercial Marketing Manager
dianepuccetti@tfwinsurance.com
Phone: 614.481.4300 Ext: 114

Heather Wood, CRIS
Commercial Lines Specialist
heatherwood@tfwinsurance.com
Phone: 614.481.4300 Ext: 158

Kimberly Byers
Accounting Specialist
kimberlybyers@tfwinsurance.com
Phone: 614-481-4300 Ext: 130

Lisa Nell
Commercial Lines Specialist
lisanell@tfwinsurance.com
Phone: 614.481.4300 Ext: 115

Melisa Massie
Personal Lines Specialist
melisamassie@tfwinsurance.com
Phone: 614.481.4300 Ext: 151

Mike Slifer
Life & Health Specialist
mikeslifer@tfwinsurance.com
Phone: 614.481.4300 Ext: 132

Myron Oliver
Personal Lines Specialist
myronoliver@tfwinsurance.com
Phone: 614-481-4300 Ext: 127

Yvonne Smith, ACSR
Vice President of Personal Lines
yvonnesmith@tfwinsurance.com
Phone: 614.481.4300 Ext: 129