Collectively, TFW’s team has over 400 years of insurance industry experience. We use this experience to help ensure that our clients’ assets are properly insured against the risk of loss. Additionally, our client service representatives’ experience, knowledge and dedication to providing exceptional customer service is paramount to our success.

Executives

Robert Fenner

Robert Fenner, CPCU, CWCP

Chief Executive Officer & Principal
bobfenner@tfwinsurance.com
Phone: 614.481.4300 Ext 122

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Gregory Hamrick

Gregory Hamrick, CIC

Vice President and Principal
gregghamrick@tfwinsurance.com
Phone: 614.481.4300 Ext 123

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Robert Stix Timberlake

Robert ‘Stix’ Timberlake

Vice President and Principal
rtimberlake@tfwinsurance.com
Phone: 614.481.4300 Ext: 139

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Norman Pfaadt

Chief Operating and Financial Officer
normanpfaadt@tfwinsurance.com
Phone: 614.481.4300 Ext 112

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Amy Mentzer

Amy Mentzer

Commercial Lines Specialist
amymentzer@tfwinsurance.com
Phone: 614.481.4300 Ext: 148

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Angie Ball

Commercial Lines Specialist
angieball@tfwinsurance.com
Phone: 614.481.4300 Ext: 135

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Betty Novak

Betty Novak

Commercial Lines Specialist
bettynovak@tfwinsurance.com
Phone: 614.481.4300 Ext: 119

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Cortney Brugh

Personal Lines Specialist
cortneybrugh@tfwinsurance.com
Phone: 614.481.4300 Ext: 128

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Diane Puccetti

Diane Puccetti, AAI

Commercial Marketing Manager
dianepuccetti@tfwinsurance.com
Phone: 614.481.4300 Ext: 114

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Heather Wood

Heather Wood, CRIS

Commercial Lines Specialist
heatherwood@tfwinsurance.com
Phone: 614.481.4300 Ext: 158

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Jim Harper

Jim Harper, CFP

Producer
jimharper@tfwinsurance.com
Phone: 614.481.4300 Ext: 137

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Jeffrey Nygren

Producer
jeffnygren@tfwinsurance.com
Phone: 614-481-4300 Ext: 131

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Kimberly-Byers

Kimberly Byers

Accounting Specialist
kimberlybyers@tfwinsurance.com
Phone: 614-481-4300 Ext: 130

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Kim Hurst

Receptionist
receptionist@tfwinsurance.com
Phone: 614-481-4300 Ext: 101

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Lee Gordon

Lee Gordon

Claims
leegordon@tfwinsurance.com
Phone: 614.481.4300 Ext: 126

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Lisa Nell

Lisa Nell

Commercial Lines Specialist
lisanell@tfwinsurance.com
Phone: 614.481.4300 Ext: 115

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Melisa Massie

Melisa Massie

Personal Lines Specialist
melisamassie@tfwinsurance.com
Phone: 614.481.4300 Ext: 151

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Mike Slifer

Mike Slifer

Life & Health Specialist
mikeslifer@tfwinsurance.com
Phone: 614.481.4300 Ext: 132

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Myron Oliver

Personal Lines Specialist
myronoliver@tfwinsurance.com
Phone: 614-481-4300 Ext: 127

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Tammy Wisler

Assistant Commercial Lines Specialist
tammywisler@tfwinsurance.com
Phone: 614-481-4300 Ext: 120

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Yvonne Smith

Yvonne Smith, ACSR

Vice President of Personal Lines
yvonnesmith@tfwinsurance.com
Phone: 614.481.4300 Ext: 129

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