“I finally got my car back last nite after a month in the shop at True Performance.
I wanted to thank you and your team at TFW for truly being there for me with their timely service and transparency. I want to recognize in particular Joanne Eyerly for staying on top of things and keeping me in the loop on each aspect of this claim. It is difficult enough to be hit like we were and having to deal with so many things, but Joanne helped me with each step.
I am thankful not just for the way your firm handled this claim, but for the past 35 years of doing both my business insurance, malpractice insurance and personal insurance business with Thomas Fenner Woods. You and your team are truly the best at what you do and care about your clients.
We all know that "customer service" is not what it once was and too many businesses give it lip service but not much more. That has never been the case with TFW and that is why I will always recommend your firm to family and friends.
Keep up the great work and a huge thank you to everyone at TFW.
Rich OrlandoDublin Ohio
“My “hats off’ to the entire team at Thomas Fenner Woods. I have always been treated as though I am a very important customer that means so much to all of you. As a customer, I’ve had several people come to my aid to answer questions and take care of my needs. As a vendor, I’ve always received a warm welcome when I visited the office. Any questions that I have about your insurance have always been addressed promptly and professionally. Your company is a fantastic company to both work for and have as my Insurance Company.
Joe Rothermund, Premier Insurance Restoration Service, LLC
“The true measure of an insurance agency is their performance at the time you need their service or a claim. TFW has always exceeded our expectations at those times.
Lepane (Gard) Poston
“So much love and thanks in my heart for all you do for TVML & Elisabeth and all you did for and with me. I have wonderful memories. Your friendship and support allowed TVML to leap forward in so many meaningful ways and your part in that has help supported and encouraged so many young people. Thank you!
Haley Head
“My sincere pleasure has been to work with Thomas Fenner Woods Personal Lines team, Dave Fenner and of course Angie for the last three years. The agency is a true partner to Safeco Insurance. Congrats on 81 years!!
Jami T. Cook, Safeco
“Gregg Hamrick of the Thomas Fenner Woods Agency has provided almost every type of insurance for my restaurants, bar, and nightclubs for over ten years. His strong knowledge of the business is key but more importantly his customer service cannot be matched. Gregg always takes my calls, returns emails promptly, fights hard for my claims, and meets me with personally to discuss risk management strategies for businesses. Better yet I have never found anyone that could beat or match his insurance quotes!
Chris Corso, The Short North Pint House
“I have been representing clients in the bar/restaurant business for many years, even owning several myself. Gregg and the team at TFW consistently go the extra mile to get their clients the best rates and most appropriate coverages in this challenging industry. in fact, I have yet to see a situation where Gregg has not provided better coverage at a better rate. Any bar or restaurant owner owes it to themselves to give Gregg a chance to help them. His team will not disappoint.
Edward W. Hastie, Esq., Hastie Law Offices, LLC
