Here’s the answer to this question by more than 200 companies in the 2013 HR That Works Member Survey.
This is one of my favorite questions because helps clarify what is really most important to companies about HR. (Unlike a competitive program, which claims that the No. 1 job of HR is preventing lawsuits!) Interestingly, retention squeaked back into second place for the first time since 2008, which means that the economy is improving and employers are concerned about turnover as jobs begin to open up. As in past years, employers are highly concerned about training. HR That Works has more than 130 training titles, as well as a Learning Management System (LMS).
Of course, employers remain concerned about getting poor performers off the bus and dealing with the Affordable Care Act. Again, HR That Works offers tools, webinars, etc. and other programs to help with these concerns.
P.S. Although legal exposures tend to get all the press, preventing lawsuits came within All Other Responses. This is just one reason why HR That Works is unique – we encourage practices that help grow companies, not just protect them!