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Monthly Archives

October 2012

DON’T UNDER (OR OVER)-INSURE YOUR HOME

By Personal Perspective

Do you have the right amount of insurance on your home? To begin with, your Homeowners policy should have coverage for at least 80% of “replacement cost” — the amount needed to repair or replace damage to the building and furnishings with items of like kind and quality. Some insurance companies require coverage of 90% or more under a “guaranteed replacement cost option,” which will pay for replacing your home without depreciation and often without a maximum reconstruction payment.

Unfortunately, all too many homes are underinsured. Dwellings insured for long periods with the same company might have nowhere enough coverage, due to increased building costs, remodeling, or improvements. If your home is underinsured, not only will you lack full protection for total losses, but you might also lack full protection for smaller losses (under the “coinsurance clause”).

On the other hand, many homes are over-insured. Home mortgage companies often require homeowners to buy insurance at least equal to the balance of the mortgage — which is often far higher than the replacement cost of the dwelling. If that’s the case, meeting this requirement would mean buying more coverage than needed.

Don’t make the mistake of insuring your home for its market value — which, in most cases, does not mean replacement cost. For example, market value also reflects both the cost of the building’s foundation and the underlying value of the land, which usually remain unchanged if your house needs to be rebuilt.

Our insurance professionals would be happy to offer advice on determining the proper replacement cost value and coverage amount on your home. Just call or e-mail us.

PROTECT YOUR BUSINESS FROM FIRE

By Business Protection Bulletin

The fire-protection systems in many of the nation’s assisted living facilities are dismal, says a recent report. Many lack such basic safeguards as smoke alarms and sprinklers. As a result, these facilities have suffered an average of one fatal fire per month during the past five years. In a huge industry, and with deep emotional implications, this matter will continue to receive nationwide press coverage.

This media attention should help businesses in all industries understand the importance of adequate fire protection. The cost of updating these systems pales in comparison to the huge emotional, physical, and economic damages that a single fire can cause.

As a business owner, you need to ask yourself these questions:

  • Is your structure capable of withstanding a blaze?
  • Is your staff aware of safety measures to both prevent and combat a fire?
  • What about your surroundings? Are the businesses near or next to you prepared?
  • If the worst were to happen, how long would it take your business to bounce back?

Although it might take intensive effort to protect your building against fire, carrying the proper insurance is one decision you can make immediately. Invest in comprehensive Property and Business Income coverages today!

Contact us for more information on how these policies can help your business bounce back after a fire or other disaster.

DO YOU KNOW YOUR RISK DEFINITIONS?

By Business Protection Bulletin

If you want to manage risk within your firm, you need to familiarize yourself with risk-management language. Here are some basic definitions, provided by the National Alliance for Insurance Education & Research, which you can use to build your knowledge base:

  • Exposure: A situation, practice or condition that might lead to a loss; an activity or resource (assets, people).
  • Peril: A “cause” of loss; an event that might cause a loss.
  • Hazard: A condition within an exposure that might lead to an incident; “a peril about to happen.”
  • Incident: An event that disrupts normal activities and might become a loss or claim; “a near miss.” Lifecycle of an incident: Pre-incident, incident, immediate post-incident, post incident, rehabilitation (repair, recovery).
  • Accident: An incident resulting in injury or damage to person or property which has, or will become, a loss or claim; “an unplanned event definite as to time and place that causes bodily injury or property damage.”
  • Occurrence: An accident with the limitation of time removed.
  • Loss: A reduction in value.
  • Claim: A demand or obligation for payment as a result of a loss.
  • Frequency: The number of times an incident occurs.
  • Severity: The monetary impact of a loss.
  • Expected losses: Loss projections (“loss pics”) based on probability distributions and statistics; frequently developed using actuarial techniques.

For a complimentary review of the risks your business faces, please feel free to contact us at any time.

DON’T LET ‘EM STEAL YOUR COMPANY’S VEHICLES!

By Business Protection Bulletin

The National Insurance Crime Bureau (NICB) has released its list of U.S. metropolitan areas plagued with the highest stolen-vehicle rates in 2011. California cities took seven of the Top 10 spots, with Washington and South Carolina filling out the list.

What does this mean for you, the business owner? It reinforces the threat of vehicle theft. If one of your vehicles that’s essential for doing business (e.g. an equipment truck or delivery van) is stolen, you’ll be hurting — and sometimes it takes a while to replace that vehicle.

Although it seems that those in sunny California get the short end of the stick, the bottom line is that thieves wreak havoc on business parking lots and jobsites nationwide.

The NICB recommends three levels of security:

  • Warning devices, such as alarms
  • Immobilizing devices, such as a smart key or kill switch
  • Tracking devices that help police locate the vehicle

The NICB also advises owners and users of vehicles to exercise such common sense precautions as not leaving the car unlocked.

Although the NICB’s recommendations provide viable risk-management techniques, a Commercial Auto policy that includes Theft coverage can also help.

If we haven’t discussed your coverage in a while, now’s the time. Please give us a call today.

LIABILITY FOR ADDITIONAL INSUREDS: NO CONTRACT, NO BLANKET!

By Workplace Safety

Adding additional insureds to a Liability policy is a common request in the construction industry. It’s so common, in fact, that the Insurance Services Office (ISO), the organization which develops many of the standard insurance coverage forms in the marketplace, has created an endorsement for Liability policies that adds additional insureds on a blanket basis.

Before these endorsements, contractors had to add a new endorsement to their Liability policy for each additional insured. When a contractor had to add multitudes of additional insureds, the avalanche of paperwork became a burdensome task, particularly for smaller firms.

The blanket approach replaced the multitude of endorsements with a single attachment by changing the endorsement wording. A typical additional insured endorsement employs this (or similar) wording: “Who Is an Insured (Section II) is amended to include as an insured the person or organization shown in the Schedule.” In the ISO blanket endorsement (CG 20 33 10 01), the wording reads: “Section II — Who Is an Insured is amended to include as an insured any person or organization for whom you are performing operations when you and such person or organization have agreed in writing in a contract or agreement that such person or organization be added as an additional insured on your policy.”

A word of caution about using the blanket approach: Although the endorsement greatly simplifies the process of adding additional insureds by removing the requirement to name each one, it makes this inclusion contingent on a written contract or agreement stating that the additional insured must be added to the contractor’s policy. So, when using the blanket endorsement, be sure to keep copies of the contract, which provides the necessary written agreement to avoid any conflicts over insured status at the time of a claim.

If you have other questions about additional insureds, or any other endorsements to make certain your Liability coverage continues to meet your needs, please feel free to get in touch with us.

CLEAR EXPECTATIONS HELP AVOID COMPLICATIONS

By Workplace Safety

A review of many lawsuits and claims against firms in the construction industry reveals that one of the key causes of disputes, and thus litigation, can be summarized as “unmet expectations.”

Whether it’s a clear case of the contractor failing to deliver what was promised (such as work that doesn’t meet project specs), or an evolving standard on the part of clients (workmanship issues), an unhappy client/contractor relationship creates a fertile breeding ground for allegations of liability. Although we review your Liability coverage program and needs regularly, good risk management also requires other measures to help minimize or prevent such actions.

For example, when negotiating agreements, it’s crucial to define project parameters clearly. Never begin work until the agreements are completed fully. According to one industry study, companies experienced far more claims when they provided services before a completed agreement.

It also helps to be selective in choosing clients. A potential client’s history of past litigation, complaints against you or other contractors, and their reputation for fairness and financial stability all indicate what you can expect in future dealings. If there are one or more red flags, proceed with caution.

Beyond the specifics of any agreement, it’s also critical to manage the client’s expectations. Although it might be tempting to brag about how great the final product will be and list numerous examples of superior work during the negotiation (and pricing) process, the fact is that the higher the client’s expectations, the greater their dissatisfaction when you don’t meet those expectations. Be clear about what you can accomplish within a given budget and the effects of making changes once the job is underway. The more the client is prepared to accept what happens during a project, the less likely that they’ll immediately go to the mattresses once a problem arises.

It’s always better to negotiate expectations with your clients now, than to have their attorneys negotiating settlements later.

IS SUBROGATION SUBVERSIVE?

By Workplace Safety

Subrogation occurs when an insurance company pays a claim and then uses the insured’s right to sue the other party for causing the loss as a way to recover their funds. This seems reasonable, so why do business contracts commonly include a “waiver of subrogation” clause?

Business contracts often require that one party or the other be primarily responsible for providing insurance. The purpose of including a waiver clause is to have the party carrying the insurance waive any rights of recovery against the other party for claims covered by the insurance. The intent is to reduce risks significantly by preventing the insurance company from circumventing the contract’s intent of making one party financially responsible for the losses through the purchase of insurance.

However, it’s also possible that overly broad language in the contract might leave the insured agreeing to take on far more responsibility than is reasonable. In such a case, agreeing to a blanket-waiver of subrogation might not be in the best interests of you and your insurance company. The party that transfers all of its responsibilities onto the insurance of others distorts the basic principle of liability, which is that the guilty party should pay.

Whenever you’re presented with a contract that requires you to purchase insurance for the interests of another and includes a waiver of subrogation, be certain to review the provisions with your attorney — and with us.

SAFETY TRAINING: FROM MELTING POT TO SMORGASBORD

By Workplace Safety

The American melting pot is fast becoming a smorgasbord of distinctive cultures. During the past 10 years, more than half (51%) of new entrants into the U.S. workforce have been minorities. The next 10 years will see a dramatic increase in minority workers, many of whom might lack English proficiency and familiarity with basic workplace safety precautions. To help you meet the safety needs of an increasingly diverse workforce — especially where language barriers are an issue — we’d recommend these guidelines:

  • Speak slowly, explain fully, and repeat important points several times.
  • Choose simple words and avoid technical jargon (whenever possible).
  • Use a translator with groups of employees who have only minimal English skills.
  • Team up non-English-speaking employees with English-speaking employees.
  • Provide handouts in the language(s) that trainees speak and read.
  • Make sure that workers are able to understand written materials. Don’t assume that they can read forms, signs, written directions, etc.
  • Stress the importance of following safety regulations and policies.
  • Show employees how to use safety protections and explain why they’re important.
  • Demonstrate while you speak and use pictures, diagrams, props, etc., to supplement your words.
  • Follow up on the job to make sure that employees properly apply what they’ve learned in training.

USE MVRs AS A RISK MANAGEMENT TOOL

By Risk Management Bulletin

Let’s say one of your employees gets into an accident while driving for company business and causes bodily injury that results in a lawsuit — and suppose your driver had multiple traffic violations — and you had no idea about his or her driving history. In a worst-case scenario, you might well be facing a catastrophic loss!

Because time is money, it’s tempting to get your employees behind the wheel and on the road to start making money. However, it’s far better to manage this risk proactively by getting updated Motor Vehicle Reports (MVRs) on every employee who drives regularly during working hours. We’d recommend that you:

  • Make providing an MVR a condition of employment for any potential hire who might be driving on company time and check their record before hiring them.
  • Set your standards for acceptability.
  • Have the employee sign an MVR consent form.

It makes sense to check your drivers’ MVRs on a regular basis. For example, one company has all drivers order their records from the state every six months and give them to their managers for review (the company reimburses them for the expense). This practice encourages drivers to take an active role in thinking about their safety record — much like a report card. As with any type of risk management, employee activity works better than passivity.

Our agency would be happy to help you implement a comprehensive MVR review program.

This is one case when a few ounces of prevention can be worth a ton (or more) of cure.

JOB SAFETY: COMPLACENCY CAN KILL

By Risk Management Bulletin

You work hard to create a safe workplace for your workers. However, if you examine your accident records for the past few years, you’ll probably find that unsafe acts, rather than unsafe conditions, caused most of these mishaps.

Complacency on the job can injure and kill — and it spreads like a disease from one worker to another. One employee sees a co-worker taking a shortcut and figures, “If they can do it, why can’t I?” You can’t afford to let complacency take over in your workplace!

Unless your employees keep thinking about what could go wrong every day, all day, while they work, they’re not going to be completely safe. Train them to think ahead as they approach each task and consider:

  • What they’re working with.
  • What they’ll be doing.
  • What could go wrong.

Encourage employees to examine the substances, equipment, procedures, and situations on their job for possible hazards. Remind them that to be safe, they need to focus on their work, physically and mentally, no matter how many times they might have done the same job. Stress that accidents occur in the blink of an eye — all it takes is a single second of inattention, or a moment of carelessness.

Use safety meetings and other training opportunities to get across the message that complacency can be just as dangerous as any other workplace hazard. Use a strong commitment to training and awareness to create a safety culture that replaces complacency with an emphasis on alertness, planning, hazard identification, problem solving, and accident prevention.