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Monthly Archives

February 2017

Preventative Measures for Your Maintenance Workers

By Risk Management Bulletin

A lack of maintenance or poor quality maintenance causes thousands of on-the-job accidents every year. What’s more, maintenance workers face significant risks associated with their jobs.

According to the most recent Bureau of Labor Statistics job fatality report, deaths due to poor maintenance rose 14%, year to year, in 2011, the highest level since 2006. Accidents from maintenance have a variety of causes: everything from falls caused by working heights, confined spaces or harsh environments associated with accessing equipment, and shocks and burns if power is not properly isolated, to injuries from moving machine parts, musculoskeletal problems caused by working in awkward spaces and exposure to asbestos and dangerous chemicals.

There are three types of maintenance:

  1. Routine or preventive maintenance keeps equipment working – such as a scheduled overhaul or replacement.
  2. Corrective maintenance gets broken equipment up and running again.
  3. Predictive maintenance uses tests for maintenance that is or will soon be needed.

To make your maintenance activities safer and more productive, follow these guidelines:

  • Emphasize planning and scheduling on every maintenance task.
  • Invest in affordable technology such as a thermographic camera (around $1,000) to detect variations of temperature that can reveal when a machine motor is not running properly.
  • Make sure that supervisors convey the right message consistently. Employees need to be told that accidents happen as a result of short cuts, such as failing to lock out a piece of equipment before performing maintenance.
  • Teach workers to intervene. If an employee walks by a piece of equipment that’s making an unusual noise and doesn’t tell their supervisor, it’s the same as ignoring a co-worker who is working unsafely.
  • Get employees engaged and accountable. This can lead to culture change which makes safety the responsibility of everyone – not just of the safety and maintenance department.

For more information on maintaining your safety maintenance program, just get in touch with us.

Return-to-Work (RTW) Programs Can Reduce Your Insurance Costs

By Workplace Safety

By decreasing work time lost from to job-related injuries and illnesses, Return-to-Work (RTW) programs can reduce your insurance costs (Workers Compensation, Disability, and Medical insurance), strengthen workplace morale, boost productivity – and help protect you against ADAAA litigation.

Here are ten common mistakes by businesses when using RTW:

  1. Failure to manage the higher number of employees covered by the ADAAA. An expanded definition of disability has increased the number of employees under the ADA to the point that some attorneys advise against fighting disability claims.
  2. Insisting on employee release to “full duty” before returning to work. This raises Workers Comp costs and the possibility of the employee not returning to work when medically possible.
  3. Ignoring co-morbidities. Health issues that complicate or delay an employee’s recovery (such as diabetes, obesity, and hypertension) can increase Comp claims.
  4. Failure to commit the necessary budget or resources. The costs of absences and non-compliance with government rules is usually far higher than that of implementing an RTW.
  5. Reluctance to set transitional assignments because employees “might get reinjured.” It’s even riskier to have them stay at home and develop a “disability attitude” that extends the absence and boosts costs.
  6. Failure to distinguish “light duty” from “transitional work.” The ADAAA permits employers to reserve less physically demanding or “light-duty” jobs for those with work-related disabilities – and these jobs should be distinct from transitional tasks.
  7. Relying on physicians to guide the RTW process. Although physicians are medical experts, they’re not familiar with workplace policies, job demands, and the availability of transitional work.
  8. Failure to understand overlapping and conflicting laws. The clashing requirements of insurance companies and state and local governments can be a nightmare.
  9. Inability to focus on the goal. An Integrated Benefits Institute study ranked a focus on the employee’s job as the major success factor in successful RTW programs.
  10. Believing that Workers Comp settlements resolve other liabilities. One size does not fit all.

Keeping the Parking Lot Safe

By Workplace Safety

WC_1302-01When it comes to workplace safety, have you considered the company parking lot or garage? Your workers use it at least twice a day to stow and shelter their vehicles, but beyond that it’s fairly invisible. A closer look reveals that predators might easily be lurking there. To minimize this threat, experts recommend ensuring that workers (as well as visitors) take these precautions:

  1. Stay alert for cruising vehicles, whose drivers can stop suddenly and jump out to rob or assault you.
  2. If you’re using a parking lot, park near the building in a visible, lighted area.
  3. In a parking garage, park near the parking attendant (if there is one) or near a well-lit exit. Women should avoid using stairs and elevators, if possible.
  4. Use the main exit/entrance rather than a side or secluded one.
  5. Lock any valuables (including GPS, shopping, other bags, etc.) out of sight. If you’re walking to your vehicle after hours, ask a co-worker or security officer to accompany you.
  6. If you have to walk alone, ask someone to watch from inside, if possible. Turn around frequently to make sure you’re not being followed and pretend that you’re waving to someone ahead to give the impression you’re not alone.
  7. Don’t talk on your cellphone or listen to music with ear pods — predators are looking for victims who seem distracted or unaware.
  8. Have your car keys and personal alarm or whistle ready as you approach your vehicle.
  9. If someone nearby looks suspicious, keep walking and get to a safe place where you can call for help.
  10. Before you unlock the door, take a good look around, inside, and behind the vehicle.
  11. Once you enter the vehicle, lock all doors promptly and keep your windows up until you’ve exited the lot or garage.

Words to the wise.

Defending Workers Comp Claims

By Workplace Safety

When you’re fighting a questionable Workers Compensation claim in court, you’ll need to base your defense on a strong administrative foundation.

Effective workplace policies and procedures should include – at a minimum:

  • A legally compliant application for hire. What kind of information are you getting from the individual? Do you do background checks? Have you asked the right questions? Do you have enough good information about this individual on the application to help defend yourself, if needed?
  • Legally compliant interview process. Recent changes to the Americans with Disabilities Act mean that you’ll need to be careful during job interviews in asking questions about intoxication, for example.
  • Post-offer/pre-placement medical exam. Are you using these to look for drug use? Do you meet state or federal requirements? Do you have quality policies and procedures to enforce these standards?
  • Legally enforceable drug-screen program. Does your program comply with state and federal regulations? Can you require workers to take a drug screening after an injury? What are the permissible levels of intoxication?

In addition, having effective descriptions and job function analyses will help you in three ways:

  1. They work well in the initial hiring process because you can give them to the individual and define the job is to avoid misunderstandings – this will help filter out people who are not well suited for the job.
  2. You can give them to a doctor who can determine suitability to perform the job after an injury.
  3. Under the Americans with Disabilities Act, you can determine what restrictions a disabled employee might need, and whether this person can perform the essential functions of the job.

Our Workers Compensation specialists stand ready to offer their advice at any time.

Paying for Rule Breakers

By Workplace Safety

 

If your workers take a “rules are for fools” attitude when it comes to workplace safety, and supervisors don’t enforce these standards, you could end up paying through the nose for their indifference.

Consider this story, based on a real court case:

Joe was a wrapper at ABC Furniture. One afternoon, he worked overtime to help his supervisor, Mario, build an enclosed office within the company warehouse. Late that afternoon, Mario told him to pick up a load of sheetrock, using a forklift – even though Joe wasn’t trained or certified to use it. The result: he overloaded the forklift, which turned over and crushed his leg, an injury that required amputation. When Joe applied for Workers Compensation, ABC fought the claim, arguing that because he violated company safety policy by operating a forklift without authorization or training, he was injured while acting “outside the scope of his employment.”

However, a state superior court, disagreed, ruling that Joe could collect benefits – even though he had violated company safety rules and wasn’t performing his usual job. In this case, both he and his supervisor, Mario, clearly had no commitment to a policy that would have prevented the accident.

All too often, employees sidestep safety rules, while their supervisors turn a blind eye to this reckless behavior. Many of these cases involve misuse of equipment and forklifts, usually by younger, risk-taking workers.

The bottom line: If employees don’t know and/or follow safety rules, and supervisors don’t enforce them, resulting in an accident – especially one that involves a serious injury – your business will suffer suc

Short-Term Care Insurance Can Make a BIG Difference

By Life and Health

Short-Term Care Insurance (STCI) can help pay for your medical care in an assisted-living facility or nursing home for a relatively short period (90 to 360 days) during recovery, convalescence, or recuperation when you can’t take care of yourself – unlike Long-Term Care Insurance (LTCI), which provides coverage for two years to a lifetime.

Compared to LTC coverage, Short-Term Care policies are:

  • Up to 70% less costly – because of the shorter benefit period.
  • Easier to obtain – with only a limited list of medical exclusions.
  • Far more likely to be used; one study found that 90% of nursing home stays last less than a year.
  • Much quicker to go into effect; the STCI “elimination period” – the time from diagnosis until coverage begins – is usually 0 to 30 days, compared to the standard LTCI period of 90 days (According to one study, only one in four nursing home residents remain this long).

The STCI eligibility “triggers” are usually the same as those for Long-Term Care. The policy pays for care when you can’t perform at least two of six “activities of daily living” without help – eating, bathing, transferring in and out of a chair or bed, dressing, toileting and continence – or suffers from a cognitive impairment.

Choosing STCI makes sense if you: 1) have around $20,000 to $60,000 in assets and need reimbursement for the cost of care during a relatively short recovery; or 2) can’t meet the medical qualifications for LTCI or have waited so long to apply that you can no longer afford the premiums.

As insurance professionals, we’d be happy to help tailor a Short-Term Care policy that provides the protection you need at a price you can afford. Just give us a call.

Download the Info on Permanant Life Insurance

By Life and Health

Child with her grandfather

Is Permanent Life insurance for you? This type of coverage, unlike Term Life, does not expire and provides a tax-deferred investment or savings component (“cash benefit”), as well as a death benefit. As a rule, Permanent Life makes sense as a savings vehicle for high-income families, or those – such as small business owners – with illiquid estates, who want to pass along cash to their heirs.

If you’re considering Permanent Life, here’s what you should know:

  1. Types of policies.
    1. Whole Life charges a fixed premium to fund a guaranteed cash benefit and death benefit; the shorter the pay period, the higher the premium.
    2. Universal Life offers a flexible premium that combines a Term Life policy with a bank account. You pay as much as you want, with the leftover funds earning a variable interest rate.
    3. Variable Universal Life works the same way, except that you can choose mutual fund-type options for investing your cash value.
  2. Medical exam: As with Term Life, the insurance company will require you to take a physical examination. If you have a medical problem, you’ll probably pay higher premiums,
  3. Investment benefits: You won’t owe state or federal taxes while the policy’s cash value grows until you make a withdrawal (at which time your tax rate will probably be lower). What’s more the “forced savings feature – requiring you to pay premiums – creates a financial safety net.
  4. Costs: Because Permanent Life funds the policy’s cash benefit, as well as a death benefit, you’ll pay significantly higher premiums than for the same amount of Term coverage. Permanent Life also sets sales, administrative, and fund-management fees, as well as a mortality risk charge. In addition, if you cash in the policy during a certain period (usually 10 or 20 years) you might have to pay a surrender fee.

For more information on Permanent Life insurance, please feel free to get in touch with us at any time.

Don’t Make Quick Decisions on your Disability Insurance

By Life and Health

LH_1302-01 (1)In tough times, we’re all looking for ways to save money. When you’re healthy and working, it’s hard to imagine being disabled by illness or injury. But be careful about disabling your Disability insurance. When you need it, it’s often too late. Bear in mind that:

  • One in three working Americans will suffer a disability that keeps them from work for at least 90 days before retirement (age 65).
  • The average disability absence lasts 2½ years.
  • More than 80% of working Americans don’t have enough Disability insurance.

There are ways to reduce the cost of your premiums. For example, you can choose a longer waiting period before your benefits begin, or elect a shorter benefit period.

If you have enough resources to cover all your expenses during the first three months of a disability, a longer waiting period might be appropriate. Your premiums will probably be lower for coverage that starts after you’ve been disabled three months than for a policy that pays benefits after just 30 days.

Often, choosing a policy with benefits with a shorter benefit period — say to age 65 instead of for a lifetime — will lower your premiums. However, bear in mind that choosing a benefit period of two to five years to reduce your premiums, ending before normal retirement age, could be tragic. The longer the disability, the more likely that it will pose financial hardship.

If you’re considering making changes to your Long-Term Disability policy, call us today!

Helping Accommodate Pregnancy in the Office

By Your Employee Matters

Although many women work through their pregnancies without difficulty, some of them with physically demanding jobs or complicated pregnancies might seek accommodation at some point. However, the Americans with Disabilities Act (ADA) does not define pregnancy as a disability or disorder, but as a natural process related to reproduction.

If pregnancy is not a disability, are pregnant women entitled to accommodation? What about women with pregnancy-related impairments? Are they covered by the ADA Does the Pregnancy Discrimination Act (PDA) entitle pregnant women to the accommodations they need to continue working during pregnancy? Are there state laws that entitle pregnant women to accommodation? These are the types of questions are being examined by the National Women’s Law Center (NWLC) and other women’s legal organizations. According to NWLC, both the ADA and the PDA often require reasonable accommodation for pregnancy.

Let’s start with the ADA. The regulations interpreting the ADA Amendments Act (ADAAA) state that pregnancy-related impairments can meet the definition of disability if they substantially limit a major life activity. Pregnant employees with impairments that meet the definition of disability will be entitled to an accommodation under the ADA. Because the ADAAA has broadened the definition of disability to include many temporary and less severe impairments, more workers with pregnancy-related impairments will now qualify for direct coverage.

In addition, the interaction between the PDA and the ADA will often result in a heightened duty to accommodate even pregnant employees who do not meet the ADA’s definition of disability. NWLC argues that the PDA requires employers to treat pregnant women at least as well as other employees with similar limitations in their ability to work. Because the ADA requires employers to accommodate a wider variety of medical conditions, pregnant women will often have similar limitations to people who are entitled to accommodations under the act – which means that they’ll be entitled to accommodations as well. For example, the Equal Employment Opportunity Commission (EEOC) has made it clear that the ADA requires reasonable accommodation of a temporary back injury that leaves an employee unable to lift 20 pounds for a few months. Because pregnant workers must be treated as well as employees with similar work limitations, a worker who has been instructed not to lift weights of more than 20 pounds because of her pregnancy must also be accommodated, according to NWLC.

 

To ensure that employers’ legal obligations to provide accommodations are unmistakable, the NWLC and a broad coalition of groups from the health, disability, and women’s rights communities are urging Congress to pass the Pregnant Workers Fairness Act (PWFA) – draft legislation which states that pregnant women are entitled to reasonable accommodations that can be provided without undue hardship to an employer. These are the same types of accommodations that are available to people with disabilities under the ADA. In addition, some state laws already give pregnant workers’ rights to workplace accommodations, as described in a recent report by Equal Rights Advocates.

Accommodating pregnant employees is also in the financial interest of employers. The NWLC provides several sound business reasons why employers should accommodate their pregnant employees in the same way that they do for workers with disabilities. Data show that the costs of these accommodations are likely to be minimal, and that providing them will have bottom- line benefits to the employer: including reduced workforce turnover, increased employee satisfaction and productivity, and lower Workers Compensation and other insurance costs.

Despite the legal and financial arguments, some employers are still not accommodating pregnant employees. This is why the EEOC recently identified “accommodating pregnancy-related limitations under the ADAAA and the PDA” as a priority area for its enforcement efforts through 2016.

Salary Reevaluation

By Your Employee Matters

yem1104-01In an interesting Freakonomics podcast, authors Levitt and Levine discuss whether expensive wines are worth the price. Their conclusion: They are not. Here’s an example of an interesting experiment. Participants were asked to rate two different wines. All they knew was that one was a $10 bottle and one was a $50 bottle of wine, when in fact it was the same $20 bottle. The participants overwhelmingly chose the $50 bottle as having the better taste. Interestingly, some participants asked the testers if it could, in fact, be the same bottle of wine. When told that they’d have to decide for themselves, most of them reached the “logical” conclusion that they had to be different wines because of their different pricing – so they rated the more expensive wine as better.

Here’s the point: We often value things more simply because we pay more for them. If this holds true for wine and cars and dates, then why wouldn’t it be true for employees? Employers have tried to finagle with compensation systems from Day 1. What’s the right mix of compensation to help generate the greatest return on investment of an employee or workforce? Because it’s a mistake to underpay or overpay employees, how do we decide just how much to? Here’s an easy three-part solution:

1. Identify the market rate. What does the “average” employer pay for a certain level of employee? You can learn this by going to the statistics at BLS.gov, your state labor agencies, sites such as Salary.com, or your local employers’ group. You might also have industry-related associations and can hire some competitive intelligence to provide these rates. In my experience and opinion. to pay anything more than 25% above grade is essentially throwing away money. For example, in the fast food industry if $8.50 is the norm, it might make sense to pay $10.50, as In-N-Out Hamburger does in California, or the premium Costco pays its employees. However, it doesn’t make sense to pay even 1% above grade if it’s not going to buy you a more productive employee. Perhaps there are other ways to attract productive employees. You might be able to attract them by being the most outrageous or flexible or cutting-edge workforce.

2. Think team bonuses. When I perform employee surveys at companies, I always ask whether employees prefer incentives based on individual performance, on that of a team, or of the entire company. Over the years, I’ve found that where there’s a great deal of trust, people prefer team-based incentives. If trust is low, they prefer individual incentives. Of course, we trust those people to whom we’re closet. As an owner, if I wanted to help generate trust, I would offer team-based incentives. As the saying goes, “A rising tide floats all boats.” I would recommend a bonus (say 10% of net profits) and then distribute it based on employee’s gross compensation. For example, if one employee makes $50,000 per year and one employee makes $25,000, the person making $50,000 gets twice the bonus. This is a simple formula that avoids a lot of wasted time and energy trying to finagle 2% here, 4% there, etc. If an employee displays outstanding performance, the chances are that they’re in line for a raise or promotion. This is how you manage going forward.

3. Award people immediately on an individual basis when they go the extra mile. According to Barber’s 1001 Proverbs, “The greatest benefit is the one last remembered.” Don’t underestimate the power of: (a) rewarding what you want to reinforce, and (b) doing it immediately. These rewards need not be expensive; they’re as much about acknowledgment as they are about money. Of course, a little bit of cash helps too.