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Monthly Archives

November 2016

The Value of Craftsmanship

By Construction Insurance Bulletin

1611-con-2If we define craftsmanship as simply taking pride in your work, then it is the backbone of any and all tasks. You won’t get a lot of return clients without craftsmanship, and you won’t even enjoy doing the work much in the first place.

A house or a wall or an office building that you’ve built stands as a sort of enormous calling card. If that work doesn’t last, if the foundation was crafted poorly, then even if you don’t wind up with a liability case on your hands, you still have an eyesore that stands as a testament to your disinterest in the work. Better to have work stand as a testament to your abilities, even if that means turning down a job that won’t allow you to do your best work because of budgetary or scheduling issues.

Craftsmanship is the core of professionalism. If you are lucky enough to do what you love for a living, why would you not do it to the best of your abilities? Craftsmanship is how you get good reviews from your clients, it’s how you get repeat business, it’s how you support yourself.

The best way to ensure longevity in your industry is to put craftsmanship above all else. This means:

  • Hiring the best people, and training them to be up to your standards
  • Finding the best clients, people who will allow you to do your best work
  • Turning down any jobs that would force you to compromise yourself
  • Continued learning, a fifty year old carpenter should know more than they did at forty

All of this is really just a roundabout way of saying: Do the best work you’re capable of doing, every time out, and don’t take work that will force you to take shortcuts.

The truth is that the skills we develop in construction are not rare. Once you’ve got the basics down, anybody of sound mind and able body can put together a tool shed or install a sink. If that’s all you can offer, then the only front on which you can fight for business is price. But with craftsmanship, these skills are no longer simply a commodity, but something of an art form. Anybody can install a sink, but can just anybody install it with a perfect caulking seam? With craftsmanship we are not offering the same thing as our competitors, we’re offering the opportunity to have it done better.

Doing Simple Tasks Safely

By Construction Insurance Bulletin

1611-con-1The vast majority of workplace injuries are not the broken legs and cuts that need stitches, but the banged thumbs, nicked fingers and twisted ankles that take place during the most routine tasks. You know to be safe around a pneumatic drill, you know to be safe around the spot welding equipment. Not everyone knows to pace themselves when using a simple hammer or a power drill. They say that most car accidents take place near the home, where you’re comfortable and you let your guard down. It’s the same with construction work: The most dangerous job is frequently the one that you’ve done a million times.

Never Neglect Your Safety Gear

A stray piece of sawdust when using a power drill or a circular saw can lead to serious eye injury. Don’t let your workers do anything without the proper safety gear. If you’re working with wood, safety goggles and gloves are a must.

Make Time

No matter how small a job may seem, allow yourself the proper amount of time to get it done the right way. A little bit of breathing room can make all the difference between finishing a job safely, and doing it correctly, and rushing so that a simple task becomes impossibly difficult, and surprisingly dangerous.

Check Your Equipment

A cracked hammer, a screwdriver with a loose grip, is a serious injury just waiting to happen. Keep an eye on your hand tools and make sure to replace any tools that have seen better days, whether it’s a pry-bar or a socket wrench.

Maintain A Strict Sobriety Stance

You’ve probably seen buddies who could drink three beers and then raise a barn roof one-handed. That’s a neat trick, but it’s not worth the risk on a professional job site. The liability issues that come with drugs and alcohol on the job site simply are not worth the trouble. Even if an employee suffers an injury that might have happened whether or not they were sober, that’s not a question you want to be asking yourself, and it’s not a question that the judge is going to bother asking. Knock a few back after work, but keep the job site sober.

Common sense, caution and basic safety procedures will help to reduce not only the big on-site injuries, the scaffolding falls and the heavy machinery slip-ups, but the sliced fingers and busted thumbs, as well.

How Far Will Your Waivers Cover You In The Dojo?

By Business Protection Bulletin

1611-bb-4Martial arts liability insurance is a tricky subject. It can be challenging enough finding a reliable insurer for athletic organizations, but in martial arts, your customers are coming in explicitly to learn how to fight; how to throw a punch, and how to take one. Your students are going to be taking falls, learning to block, kick and roll, and you’re going to see everything from sprained ankles to dislocated thumbs.

Generally when your students sign up, they’re going to be signing a waiver of liability. This will mean that any injuries you can reasonably expect to sustain in class, they’ll be getting it covered under their own medical insurance if necessary, and you’re not going to be getting sued for it. The keyword there is, of course, “reasonably.” This means you might not be protected if, for instance, something can be construed as negligence on your part.

This means that if you’d rather not be seeing a bump in your liability policy on a weekly basis, you’re going to need to do a little base-covering:

  • Be reasonable about who you admit to your class (and what you have them do)Martial arts can be a great means of physical rehabilitation, it’s a rewarding pursuit for kids, the elderly, even those dealing with disability. It’s not something to jump into a week after open-heart surgery. Get an idea of every applicant’s health background, and exercise proper judgment in admitting new students. Likewise, be reasonable about what you can expect of each student. A 70 year old woman who’s here becau
    se it’s a fun way to stay fit is not who you want sparring against the 250 pound, weight-lifting security guard.
  • Practice proper maintenanceLoose floorboards, cluttered space, bad wiring, slippery mats. If the environment that your students are utilizing is not a safe place to be practicing martial arts, it’s unlikely your waivers are going to protect you.
  • Be the best teacher you can beThis, of course, should go without saying. You’re teaching the art because you want to pass it on. Poorly trained students, students who have been advanced to the next belt level before they’re ready, students who are not taught proper stretching and warm-up, are subject to injury that may well be found to be the fault of improper training. The martial arts are known as a means of “self-defense” because priority number one is not getting hurt, be it against an opponent or through improper technique.

The key to protection beyond your waivers are professionalism and passion for the art. Insurance is for when the unforeseen happens. The preventable is your job.

What Kind Of Aquarium Insurance Policy Do You Need?

By Business Protection Bulletin

1611-bb-3Aquarium insurance is different for every buyer. If you run an aquarium where you feature animals like sea turtles and starfish, then you need a very different policy than you would need insuring an aquarium used in, say, a restaurant or a hotel lobby. Likewise, exotic fish collectors need a different policy in place than either of the above-listed examples. Here’s what you need to know based on what you’re insuring:

Basic Aquarium Insurance

With a basic aquarium, whether it’s a ten-gallon tank to show off your goldfish or a fifty gallon tank to really set a room apart, you’re looking at a policy that will cover basic liability issues. It’s not just the aquarium you’re covering and the fish contained within, you also need to think about the liability involved should the aquarium break, leading to somebody cutting themselves on the glass, not to mention the water damage done to the facilities should the tank spill on antique floorboards or an expensive rug.

Marine Life Aquarium Insurance

Marine life aquariums tend to be the most expensive to insure. A basic liability plan simply won’t cover it. You’re looking at a zoo policy, covering the facility, liability for your visitors, and the animals themselves. These policies tend to cover your basic business risks, such as crime, company vehicles and workers’ compensation, but they also tend to provide extensive coverage for crisis response, emergency vacating and event cancelation and no-shows.

Exotic Fish Insurance

Your basic aquarium insurance typically does not cover exotic fish. In fact, the provider covering your tank and any liability issues attached to it might not even offer coverage for exotic fish. Many collectors of exotic fish take out specialty policies designed specifically for their collection, sort of like an actress having her legs insured. A single fish can cost thousands of dollars and be very expensive to keep healthy, so you’re looking for an insurer that offers high-risk, high-value policies for niche clients. You’re probably not going to get an exotic fish policy through the same people who cover your Honda Civic.

Showing off a bit of sea life in your building can be just the thing to set you apart. Who doesn’t love walking into a Chinese restaurant and seeing foot-long goldfish swimming around in a tank the size of a closet? But, of course, with the spectacle of an aquarium comes the additional liability involved with keeping marine life on dry land.

Who Can Get Covered By Performer Insurance?

By Business Protection Bulletin

1611-bb-2Performer insurance is not limited in what it can cover so much as who it can cover. Your basic performer policy is designed to cover a specific category of performer, that being: Performers who don’t do too much dangerous stuff in their act.

How that danger is defined is determined by a number of factors. For instance, if you’re insuring a movie star in a $250 million dollar blockbuster, then there’s a lot more money on the line than if you were insuring a fire-breather at a carnival. Some jobs are dangerous to the performer, some are dangerous to the insurer. The provider needs to calculate their risk accordingly in either event.

Typically, a basic performer policy is going to cover the less dangerous, less high-finance areas of the performing arts. A birthday clown, a celebrity lookalike, a comedian, a mime, a puppeteer, these are areas of performance that do not involve any immediate danger as part of the performer’s regular routine. On the other hand, a knife-thrower, a jouster, a stunt performer, a strength performer, a pyrotechnician, these are performers whose whole act involves playing with dangerous elements. That’s what makes them so impressive, and that’s why they typically need to seek out specialty insurance.

Typically, if you are working for a circus, a theater, a movie studio, then they’re going to have their own system of insurance lined up. The guys performing stunt shows at Universal Studios, for instance, probably aren’t buying their own health coverage.

One could reasonably think that, if their job isn’t particularly dangerous, then why bother getting insurance in the first place? The problem is that bodily damage or a liability case can completely derail a performer’s career. If you slip on stage and twist your ankle, then it’s hard to make it to your next belly-dancing gig. Performer insurance can help with things like lost wages and health issues that your health insurance might not cover so that you are not completely out of options if you find yourself injured on the job. Likewise, liability issues relating to your act can really take the wind out of your sails. For most working performers, it’s a nine to five job. For everyone who ever became a millionaire on their talent, there are ten thousand people who are just making a living. Most performers cannot afford a liability suit, and that’s where your insurance really comes in handy.

If you’re not covered by performer insurance, then it’s not a bad idea to look into specialty coverage. You want to make sure you have options should something go wrong.

Campground Liability: Maintenance Is Everything

By Business Protection Bulletin

1611-bb-1-1A campground isn’t exactly the same thing as being out in the wild. Out in the wild, you’re on your own. You’re not going to find public restrooms and cookout grills a mile into a national forest. Campgrounds offer a few basic amenities in order to make that trip into the wild a little more comfortable. That’s why we don’t mind paying a few bucks to spend the night in one, and that’s why we expect the proprietors to carry some form of campground insurance.

If you run a campground, your customers are going to be out there playing with fire and using hatchets and pocketknives. Some element of danger is to be expected on a camp site, in truth, it’s part of the lure of a camping trip, getting out of your safety zone, putting yourself into a place where you’re going to need to rely on your own abilities. But, on a campground that you’ve paid your ten, fifteen dollars for, you do expect some sort of accountability. So in order to ensure that you don’t need to collect on your liability policy any time soon, what sort of safety should your visitors be able to expect?

The basic rule of thumb is: Whatever you offer, you have to make sure it’s in proper working condition. If you offer RV hookups at your campground, routine maintenance is a must. A careless camper has only themselves to blame, but septic backups and faulty water and electric supply are issues that rest entirely on the shoulders of the provider.

Campers might not mind a campsite with no public restroom, but if they walk into one to find a hornet’s nest, they might hold you responsible for the stings. If you don’t provide barbecue grills, campers can dig a fire pit, but if you do offer a grill, and the coals fall right out a hole rusted into the bottom and it starts a fire, that’s on you. It’s all about letting your visitors know what they’re getting so that they can plan their visit accordingly.

If something is out of order, make sure your visitors know that it’s undergoing repairs or cleaning or maintenance, post it to your Facebook and anywhere else you’re listed. Campers aren’t the most high-maintenance demographic, they don’t expect anything more than what you’re willing to promise them, so don’t promise them anything you can’t deliver, and they won’t ask anything of you that you don’t have available.